FAQs

Frequently Asked Questions

1. How do I book a massage? Gift certificate?

Click the Schedule Appointment button or Book Now in the side menu and select the service, package, or gift certificate, the date and time you'd like to come in, put a credit card on file to reserve your spot, confirm, and you're set! I'll reach out to you if there's any complications. 

If using a gift certificate follow the same steps and bring the physical copy to the session.

2. Do you charge my card right away?

Nope! I have your card on file so I can cover my time in case of a no show, or if you'd like me to use it to pay for the service afterward.

3. Do you take insurance? FSA? HSA?

I don't take insurance right now. I am cleared to take HSA/FSA but you may need to confirm with them before coming in. Happy to help with the reimbursement process as well.

4. How often should I get a massage?

For me, personally, I try to get a massage at least once a month depending on what I have going on. I recommend anywhere between 4-8 weeks unless I am working through something specific. Then it's more frequent 1-2 weeks. Like everything it's on an individual basis.

5. Where are you located?

My office is at 800 Central Avenue Dover, NH 03801

6. What should I wear to my massage?

What ever you are most comfortable in. Fully clothed, nude, underwear. It may be challenging to do deep work through snow pants but I'll try. In all seriousness, I will do my best to meet you where you're at. I use proper draping techniques and communicate with you to make sure you feel comfortable and secure the entire session. If you feel like you have any concerns around that please shoot me a message and we'll work together to find the right level.

7. I'm running late, need to cancel, have a question. How do I get in touch with you?

You can message me at the same number you get your notifications and receipts from (603)-873-4918 or send me an email at charleyschaiblelmt@gmail.com